Communication Skills Training

SCOPE OF WORK

TThe assignment is to impart 5 working days in Communication Skills and how will further utilize the skills learnt.
From 26 to 30- August 2024

The training is aimed to achieve following objectives:

• Improving Active Listening Skills: Enhancing understanding and response to verbal communication. For instance, you can focus on active listening by summarizing key points after discussions to ensure accurate comprehension.
• Enhancing Nonverbal Communication Awareness: Increasing understanding of body language and tone.
• Mastering Persuasive Communication: Developing the ability to convey messages clearly and persuasively.
• Conflict Resolution Skills: Learning how to manage disagreements and navigate conflicts constructively. This involves active listening, empathy, and finding win-win solutions.
• Effective Written Communication: Improving skills in writing clear, concise, and impactful emails, reports, and other written documents.
• Presentation Skills: Enhancing the ability to deliver engaging and informative presentations. This includes structuring content, using visual aids effectively, and managing nerves.
• Cross-Cultural Communication: Understanding cultural differences and adapting communication styles accordingly.
• Presentation Skills: Enhancing the ability to deliver engaging and informative presentations. This includes structuring content, using visual aids effectively, and managing nerves.

METHODOLOGY:

• • Deliver using a blended learning approach and might comprises of presentations, interactive sessions of practical exercise and group works.
  • Practical sessions using case, individual or group exercises will be given to participants after each session to make sure that they can apply what they have learnt into practice immediately.
  • Participatory training methods such as brainstorming, simulation, group discussion and case analysis.

KEY DELIVERABLES:

Following deliverables are expected from the training provider:

• • The trainer will prepare agenda/contents/sessions of the training and submit these at least one week before start of the training.
  • The trainer shall conduct pre-test from all participants of the training.
  • The trainer will also share complete package of training material that may be provided to the participants.
  • Trainer will facilitate preparation of training follow up and action plan
  • After the completion of the training, the trainer will share comprehensive training report on the agreed format within 10 days after the completion of the training.

LOCATION:

The location will be in Turkey Gaziantep, at the office.

 TIMEFRAME

This is a short-term assignment for Firms/ consultants based in Turkey for a period of 5 days training from 26 to 30/Aug/2024

LANGUAGE

• • Language of speak during the training: Arabic with using some English terms.
  • Language of the training files: English.
  • Language of discussion: Arabic.

DUITES & RESPONSIBILITIES:

The trainer/consultant/resource person will:

• • Sign with IYD a consultancy agreement and work as a resource person for the days training event.
  • Discuss and agree with IYD on the final training package, content and deliverables.
  • Design an appropriate process of the training leading to the desired results.
  • Propose on the most appropriate training methodology for effective delivery of the assignment.
  • Device the tools required for each session of the training.
  • Satisfactorily facilitate the training sessions and ensuring active engagement of all the participants.
  • Share relevant training materials and provide any resource materials for further reading and reference by IYD staff.
  • Design a questionnaire for pre and post-test (to be used before and after the workshop) for workshops to gauge the level of understanding of the participants about the topics discussed in the training workshop.
  • Compile and submit quality training report (one soft copy).

SKILLS/COMPETENCIES:

The resource person/consultant should possess following qualifications and expertise:

• • Minimum university degree in Social Science, Communication, Education, Business, or other relevant field. [20 points].
  • Professional Experience: Experience in strategic management roles within reputable organizations. [20 points]
  • Strong understanding of effective training methodologies and tools. [15 points]
  • Demonstrated high level of professionalism and an ability to work independently and in high pressure situations under tight deadlines [15 points]
  • Strong communication, analytical and drafting skills. [10 points]